Privacy Policy

Last Updated: September 2026

At EnergyX, we place great importance on user privacy and the protection of personal data. This Privacy Policy explains how we collect, use, process, and protect personal information when you use the EnergyX application, website, and services.

By using the application, website, or EnergyX services, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described herein and in accordance with applicable laws and regulations.

1. Information We Collect

We may collect information that you provide when registering for or using EnergyX services, which may include:

Name.
Mobile phone number.
Email address, if provided.
Account and profile information.
Fueling transaction data associated with your account.
Loyalty points, rewards, and redemption information.
Device information and technical data required to operate and improve the application.
Location data when the required permissions are enabled and when using services that require the location of the user or fuel station.

Certain information may be collected automatically while using the application, depending on your device settings and the permissions you grant.

2. How We Use Your Information

We use collected information for purposes related to providing and operating EnergyX services, including:

Creating and managing user accounts.
Verifying user identity and mobile phone numbers.
Linking fueling transactions to user accounts.
Calculating and adding loyalty points.
Managing digital wallets, rewards, and redemption transactions.
Displaying transaction history to users.
Improving application performance and developing our services.
Providing technical support and customer service.
Sending account, transaction, and service-related notifications.
Detecting and preventing unauthorized or fraudulent activity.
Complying with applicable legal and regulatory requirements.
3. Fueling Transaction Data

EnergyX may process data related to fueling transactions, such as the station, pump, fuel type, transaction amount, and relevant transaction time data, in order to verify transactions and calculate points according to the EnergyX system.

This information is used to provide loyalty and rewards services and display transaction details to users, according to the available services.

4. Location Data

EnergyX may use location data when necessary to provide services related to fuel stations or verify the location associated with a transaction.

This is done based on the permissions granted by the user and the device settings. Users can manage location permissions through their device settings. Disabling certain permissions may affect the availability of some services.

5. QR Codes

EnergyX uses QR codes associated with fuel pumps to help link fueling transactions to user accounts.

Scan data and related transaction information may be processed to verify the fueling transaction and calculate points according to the applicable system procedures.

6. Sharing Information

We do not sell or rent users' personal data.

Certain information may be shared with third parties when necessary to provide services or operate the platform, such as technology service providers, fuel stations, and service-related partners, limited to the purposes required and in accordance with applicable laws and policies.

Information may also be disclosed when required by applicable laws, regulations, or competent authorities.

7. Data Security

We implement appropriate technical and organizational measures to help protect personal data against unauthorized access, use, alteration, or disclosure.

However, no electronic system can be guaranteed to be completely secure, and therefore no method of electronic transmission or storage can be considered absolutely secure.

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or for the period required by applicable laws, regulations, and legal obligations.

When the data is no longer required, it will be handled in accordance with applicable procedures and policies.

9. User Rights

Subject to applicable laws and regulations, users may have rights concerning their personal data, including requesting access to, correction, updating, or deletion of their data, subject to applicable legal requirements and exceptions.

Users may contact us through our official communication channels to inquire about their rights or submit a request concerning their personal data.

10. Cookies and Similar Technologies

The EnergyX website may use cookies and similar technologies to improve the user experience, analyze website usage, and improve performance and services.

Users may control certain cookie settings through their browser settings. Disabling certain cookies may affect some website functionality.

11. Third-Party Services and Links

The platform may contain links to or integrations with third-party services or websites.

Such services are subject to the privacy policies and terms of the entities operating them. EnergyX is not responsible for the privacy practices of websites or services outside its control.

12. Children's Privacy

EnergyX services are not directed at children, and we do not intentionally collect children's personal data without an appropriate legal basis or required consent in accordance with applicable laws.

If we become aware of the unintended collection of personal data in violation of applicable requirements, we will take appropriate steps to address the matter.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal and regulatory requirements.

The updated version will be published through the application or website, and the "Last Updated" date will be revised when appropriate.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us through the official contact channels provided within the EnergyX application or website.

15. Acknowledgment

By using the EnergyX application, website, or services, you acknowledge that you have reviewed this Privacy Policy and understand how your information is handled as described herein, without prejudice to your rights and applicable legal requirements.